Influence of work stressors on job burnout among 4- and 5-star hotel kitchen staff in the Klang Valley, Malaysia

• Main Author: Abdul Hadi, Arnieyantie
• Format: Thesis
• Language: English
• Published: 2023
• Subjects: Hotels - Employees - Psychology; Burn out (Psychology)
• Online Access: http://psasir.upm.edu.my/id/eprint/113670/1/113670.pdf; http://psasir.upm.edu.my/id/eprint/113670/

Hotel kitchen staff is a pillar for the operation and provision of quality service for a hotel. However, hotel kitchen staff are frequently exposed to negative physical and psychological demands that lead to job burnout and intention to leave, which can seriously impact the hotel industry. It was...