Developing a conceptual model of hotel’s employee turnover in the Klang Valley, Malaysia

• Main Author: Chaichi, Kamelia
• Format: Thesis
• Language: English
• Published: 2018
• Subjects: Hotels - Employees - Malaysia; Labor turnover; Hotel management
• Online Access: http://psasir.upm.edu.my/id/eprint/75781/1/FEP%202018%2014%20IR.pdf; http://psasir.upm.edu.my/id/eprint/75781/

Hospitality and tourism is a growing industry in Malaysia. The growth in the hospitality and tourism industry is the reason for the development of the hotel sector. A good understanding of the factors influencing employee turnover intention in the hotel sector is fundamental since turnover is...