Go digital: can the money-gift function promote the use of e-wallet apps?

• Main Authors: Lim, Xin Jean, Ngew, Phillip, Cheah, Jun Hwa, Cham, Tat Huei, Liu, Yide
• Format: Article
• Published: Emerald Publishing 2022
• Online Access: http://psasir.upm.edu.my/id/eprint/101642/; https://www.emerald.com/insight/content/doi/10.1108/INTR-06-2021-0406/full/html

Purpose: One of the impacts of the COVID-19 pandemic is that using an e-wallet – a contactless process – rather than a payment terminal is an intuitively safer option. This study is grounded in cognitive absorption theory and investigates how the use of the money-gift function influences the intenti...