A framework for resolving task overload problems using intelligent software agents

In this paper, we model task delegation to resolve task overload problems using intelligent software agents in a normative environment. In such environment, where humans are responsible for various tasks, which are not transparent to others except to the management, task delegation is one of the pos...

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Bibliographic Details
Main Authors: Itaiwi, A.-M.K., Ahmad, M.S., Hamid, N.H.A., Jaafar, N.H., Mahmoud, M.A.
Format: Conference Paper
Language:English
Published: 2017
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Online Access:http://dspace.uniten.edu.my:8080/jspui/handle/123456789/400
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