Assessing customer satisfaction on service quality of Light Rail Transit (LRT) transportation in Malaysia

• Main Authors: Azlan N.N.I.M., Norhisham S., Roslan R., Yuzainee M.Y., Bakar M.F.A., Ismail N., Rais N.M., Yukawa S., Wakijan A., Masjuki S.A.
• Other Authors: 57208010131
• Format: Conference paper
• Published: American Institute of Physics 2025

The public transportation system is a crucial component of core infrastructure and plays a significant role in the country's growth. Rail transportation is the preferred mode of travel for many users due to its dedicated railway lines, distinguishing it from other forms of public transportation...