Knowledge audit for References and Customer Services Unit at UNITEN library

Knowledge management has become a common phrase in many service-oriented or business-oriented and government or privately owned organizations. Consequently, libraries have followed suit in deploying knowledge management for the many benefits being realized by these organizations. In this paper, we c...

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Bibliographic Details
Main Authors: Al-Omari, Z.H., Ahmad, M.S.
Format: Conference Paper
Language:English
Published: 2017
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Online Access:http://dspace.uniten.edu.my:8080/jspui/handle/123456789/357
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