The influence of total quality management and knowledge management on business results

• Main Author: Daud S.
• Other Authors: 13906794000
• Format: Conference paper
• Published: International Business Information Management Association, IBIMA 2023
• Subjects: Business results; Government-linked companies; Knowledge management; Malaysia; Processes; Total quality management; Competition; Industry; Processing; Regression analysis; Surveys; Competitive advantage; Critical factors; Potential sources; Uncertain environments; Work process

The management of knowledge in businesses is an important and necessary factor for organizational survival in today's uncertain environment. Organizations need a total quality management approach that views knowledge as a potential source for competitive advantage. Total quality management and...