Customer attitudes towards internet banking and social media on internet banking in the UK

• Main Authors: Wang Y.-Y., Shanmugam M., Hajli N., Bugshan H.
• 其他作者: 56323911200
• 格式: Book Chapter
• 出版: IGI Global 2023

Internet banking, a cost saving and productive service delivery channel, has become a new focus of banks along with developments in information and communication technology (ICT). The advancements of ICT may help improve customer satisfaction and influence customer attitudes towards Internet banking...