Organizational citizenship behavior (OCB): a review of the dimensionalities among employees in insurance industry in Kuching, sarawak

• Main Author: Sia, Pick Hiong
• Format: Thesis
• Language: English
• Published: Universiti Malaysia Sarawak, (UNIMAS) 2010
• Subjects: H Social Sciences (General)
• Online Access: http://ir.unimas.my/id/eprint/9040/1/Hiong.pdf; http://ir.unimas.my/id/eprint/9040/

The purpose of this study was to explore organizational citizenship behavior (OCB) among the employees in insurance organizations in Kuching, Sarawak. Most of the respondents involved in this study were sales persons. This study detennined the most important dimensionalities of OCB shown by most...