Measuring Facilities Management Practice and Consumers' Satisfaction: A Case Study of Shopping Malls in Sarawak

This article intends to impart a clearer perception on the satisfactory on consumers' experiences in shopping malls from the facilities management (FM) practices perspective. In achieving commercial prosperity, shopping malls often neglect their obligation to fulfill consumers' satisfactio...

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Bibliographic Details
Main Authors: Adibah, Yusuf, Khairul Aidil Azlin, Abd Rahman, Wan Noor Faaizah, Wan Omar, Nadzirah, Yusuf, Farah, Zaini, Nangkula, Utaberta, Adam Andani, Mohammed
Format: Proceeding
Language:English
Published: EAI 2021
Subjects:
Online Access:http://ir.unimas.my/id/eprint/40905/1/Measuring%20Facilities.pdf
http://ir.unimas.my/id/eprint/40905/
https://eudl.eu/proceedings/DESIGN-DECODED/2021
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