Persijilan MS ISO 9002 dan persepsi kakitangan terhadap amalan pengurusan kualiti : satu kajian kes di Bintulu Port Sdn. Bhd.
The purpose of this study was to identify the level of quality management practices after the company receiving MS ISO certification. In addition this study aimed to investigate the type of management involvement and commitment in quality activities, employees knowledge about the company quality pol...
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| Format: | Thesis |
| Language: | English |
| Published: |
1999
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| Online Access: | http://ir.unimas.my/id/eprint/3777/1/Adibah%20Bte%20Ismail%20ft.pdf http://ir.unimas.my/id/eprint/3777/ |
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