A STUDY ON THE RELATIONSHIP OF LEADERSHIP STYLE, EMPLOYEE ENGAGEMENT AND JOB SATISFACTION DURING COVID-19 PANDEMIC
The purpose of this study was to investigate the relationship of leadership style, employee engagement and job satisfaction during COVID-19 pandemic among employees in selected courier services company in Kuching, Sarawak. The objectives of the study were to examine the relationship between leade...
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Format: | Final Year Project Report |
Language: | English English |
Published: |
Universiti Malaysia Sarawak (UNIMAS)
2021
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Online Access: | http://ir.unimas.my/id/eprint/37502/1/JENITA%20SELINE%20-%2024%20pgs.pdf http://ir.unimas.my/id/eprint/37502/4/JENITA%20SELINE.pdf http://ir.unimas.my/id/eprint/37502/ |
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Summary: | The purpose of this study was to investigate the relationship of leadership style, employee
engagement and job satisfaction during COVID-19 pandemic among employees in
selected courier services company in Kuching, Sarawak. The objectives of the study were
to examine the relationship between leadership style and employee engagement during the
COVID-19 pandemic, and to examine the relationship between leadership style and
employees’ job satisfaction during the COVID-19 pandemic. Kahn’s Theory of
Engagement and Vroom Expectancy Theory were applied to gain in-depth understanding
of this field of study. The population size was around 70 and the sample size was 55. The
adapted questionnaire was administered to employees of the selected courier services
company. Spearman’s correlation was used to test the hypothesis and results shows that
leadership style has a significant relationship with employee engagement and job
satisfaction during the COVID-19 pandemic. The findings of the study may provide
useful insight and body of knowledge for future researchers, organization and HR
practitioners for the purpose of enhancing employee engagement and job satisfaction
through leadership style. |
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