Empowerment of front-line employees : a case study of the hotel industry in the Klang Valley

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Bibliographic Details
Main Author: Nirmala Ramakrishnan, A/P N.R.K. Pillai.
Format: Thesis
Language:English
Published: 1999
Subjects:
Online Access:http://ir.unimas.my/id/eprint/3552/1/Nirmala%20Ramakrishnan%20ft.pdf
http://ir.unimas.my/id/eprint/3552/
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