Online consumer’s behavior on product review and the likelihood of them being fraud victims

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Main Authors: Wan Nurazim Ezzati, Wan Abdul Rahim, Amrizah, Kamaluddin
Other Authors: amrizah@uitm.edu.my
Format: Article
Language:English
Published: School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP) 2022
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Online Access:http://dspace.unimap.edu.my:80/xmlui/handle/123456789/74566
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spelling my.unimap-745662022-03-04T07:37:31Z Online consumer’s behavior on product review and the likelihood of them being fraud victims Wan Nurazim Ezzati, Wan Abdul Rahim Amrizah, Kamaluddin amrizah@uitm.edu.my Online consumer’s behavior Online consumer Product’s price and fraud victim Link to publisher's homepage at https://ijbt.unimap.edu.my This study is driven by the rising numbers of Malaysian online consumers being fraud victims. This phenomenon is speculated to grow if there is no action taken in minimizing it. The purpose of this study is to examine the relationship between online consumer behaviors on product’s review and the likelihood of them being fraud victim. The research was conducted in Malaysia and responses were collected in the form of 5-point Likert scale questionnaire. The non-parametric regression analysis reveals that online consumer behavior on product review significantly influence the likelihood of one to become a fraud victim. In conclusion, consumer behavior in Malaysia is heavily influenced by the review of the products. This single factor has led to their increased likelihood to become fraud victims. In order to minimize their likelihood of becoming fraud victims, online consumers in Malaysia should not easily believe the reviews about certain goods and services which are available on the internet, either provided by authentic users, so-called users, trusted sellers and so-called trusted sellers. 2022-03-04T07:37:31Z 2022-03-04T07:37:31Z 2021-10 Article International Journal of Business and Technopreneurship, vol.11(3), 2021, pages 1-20 2231-7090 (printed) 2232-1543 (online) http://dspace.unimap.edu.my:80/xmlui/handle/123456789/74566 https://ijbt.unimap.edu.my en School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP)
institution Universiti Malaysia Perlis
building UniMAP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Perlis
content_source UniMAP Library Digital Repository
url_provider http://dspace.unimap.edu.my/
language English
topic Online consumer’s behavior
Online consumer
Product’s price and fraud victim
spellingShingle Online consumer’s behavior
Online consumer
Product’s price and fraud victim
Wan Nurazim Ezzati, Wan Abdul Rahim
Amrizah, Kamaluddin
Online consumer’s behavior on product review and the likelihood of them being fraud victims
description Link to publisher's homepage at https://ijbt.unimap.edu.my
author2 amrizah@uitm.edu.my
author_facet amrizah@uitm.edu.my
Wan Nurazim Ezzati, Wan Abdul Rahim
Amrizah, Kamaluddin
format Article
author Wan Nurazim Ezzati, Wan Abdul Rahim
Amrizah, Kamaluddin
author_sort Wan Nurazim Ezzati, Wan Abdul Rahim
title Online consumer’s behavior on product review and the likelihood of them being fraud victims
title_short Online consumer’s behavior on product review and the likelihood of them being fraud victims
title_full Online consumer’s behavior on product review and the likelihood of them being fraud victims
title_fullStr Online consumer’s behavior on product review and the likelihood of them being fraud victims
title_full_unstemmed Online consumer’s behavior on product review and the likelihood of them being fraud victims
title_sort online consumer’s behavior on product review and the likelihood of them being fraud victims
publisher School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP)
publishDate 2022
url http://dspace.unimap.edu.my:80/xmlui/handle/123456789/74566
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score 13.222552