The challenges faced in it outsourcing: a quantitative study of MSC companies in Selangor of Malaysia

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Main Authors: Ojukwu, Chukwuemeka Joshua, Mason, Cordelia, Orole, Felix Akinwumi
Other Authors: ojcdesignz@gmail.com
Format: Article
Language:English
Published: School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP) 2016
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Online Access:http://dspace.unimap.edu.my:80/xmlui/handle/123456789/42283
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spelling my.unimap-422832018-07-24T03:00:41Z The challenges faced in it outsourcing: a quantitative study of MSC companies in Selangor of Malaysia Ojukwu, Chukwuemeka Joshua Mason, Cordelia Orole, Felix Akinwumi ojcdesignz@gmail.com cordelia@unirazak.edu.my optionanet@yahoo.com Information Technology IT outsourcing MSC (Multimedia Super Corridor) IT outsourcing challenges Link to publisher's homepage at http://ijbt.unimap.edu.my Information Technology Outsourcing is embraced by Malaysian government and the world for the objectives of becoming information developed societies. Therefore, it is important to investigate the challenges faced by IT outsourcing companies (MDEC & MSC, 2011). The aim of this research is to investigate the challenges faced in IT outsourcing. This study is empirical, and it applied quantitative research method. Data were collected from 107 respondents using questionnaire. The IT managers or employees with good knowledge in IT outsourcing were the respondents. Data were analyzed using descriptive statistics. The findings show that lack of highly skilled IT employee, lack of experience in outsourcing relationship, security issue, unspecified cost in the outsourcing contract, low management capacity, inadequate resource for human and technological change and ethnic difference are the IT outsourcing challenges faced by MSC IT outsourcing companies in Selangor of Malaysia. 2016-07-20T01:19:10Z 2016-07-20T01:19:10Z 2015 Article International Journal of Business and Technopreneurship, vol.6(2), 2015, pages 15-29 2231-7090 2232-1543 (online) http://dspace.unimap.edu.my:80/xmlui/handle/123456789/42283 http://ijbt.unimap.edu.my en School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP)
institution Universiti Malaysia Perlis
building UniMAP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Perlis
content_source UniMAP Library Digital Repository
url_provider http://dspace.unimap.edu.my/
language English
topic Information Technology
IT outsourcing
MSC (Multimedia Super Corridor)
IT outsourcing challenges
spellingShingle Information Technology
IT outsourcing
MSC (Multimedia Super Corridor)
IT outsourcing challenges
Ojukwu, Chukwuemeka Joshua
Mason, Cordelia
Orole, Felix Akinwumi
The challenges faced in it outsourcing: a quantitative study of MSC companies in Selangor of Malaysia
description Link to publisher's homepage at http://ijbt.unimap.edu.my
author2 ojcdesignz@gmail.com
author_facet ojcdesignz@gmail.com
Ojukwu, Chukwuemeka Joshua
Mason, Cordelia
Orole, Felix Akinwumi
format Article
author Ojukwu, Chukwuemeka Joshua
Mason, Cordelia
Orole, Felix Akinwumi
author_sort Ojukwu, Chukwuemeka Joshua
title The challenges faced in it outsourcing: a quantitative study of MSC companies in Selangor of Malaysia
title_short The challenges faced in it outsourcing: a quantitative study of MSC companies in Selangor of Malaysia
title_full The challenges faced in it outsourcing: a quantitative study of MSC companies in Selangor of Malaysia
title_fullStr The challenges faced in it outsourcing: a quantitative study of MSC companies in Selangor of Malaysia
title_full_unstemmed The challenges faced in it outsourcing: a quantitative study of MSC companies in Selangor of Malaysia
title_sort challenges faced in it outsourcing: a quantitative study of msc companies in selangor of malaysia
publisher School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP)
publishDate 2016
url http://dspace.unimap.edu.my:80/xmlui/handle/123456789/42283
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score 13.222552