A review on IT outsourcing approach and a proposed IT outsourcing model for Malaysian SMEs in e-Business adoption

• Main Authors: Hamzah A.K., Sulaiman R., Hussein W.N.
• Other Authors: 56105564400
• Format: Conference paper
• Published: 2023
• Subjects: e-Business; IT outsourcing; SMEs; Electronic commerce; Industry; Information systems; Research; E-business development; eBusiness; Economic transformation; Key success factors; Literature reviews; Quantitative approach; Outsourcing

Information Technology (IT) outsourcing has been identified as one of potential business services in the Malaysia Economic Transformation Plan. In relation to it, this research aims to investigate the requirements and key success factors of deploying IT outsourcing services among the Malaysian SMEs...