The study on the service quality and relation to customer satisfaction on logistic services in Sabah

The competition among logistic companies has significantly increased, which has led these companies to strive to understand more about their customers’ needs and to maintain the customers’ satisfaction with the services that they offer, as online shopping has expanded dramatically during the COVID-1...

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Bibliographic Details
Main Authors: Nur Faizilah Rizala, Sidah Idris
Format: Proceedings
Language:English
English
Published: Faculty of Business, Economics and Accountancy Universiti Malaysia Sabah 2023
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/39327/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/39327/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/39327/
https://submit.confbay.com/thisconf/dwnl?view=download&acid=1401
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