Open Innovation in the Financial Sector: A Mixed-Methods Approach to Assess Bankers’ Willingness to Embrace Open-AI ChatGPT
As open innovation and Artificial Intelligence (AI) become more prevalent in financial institutions, early adoption of Chatbots will have a competitive advantage. However, ChatGPT is still less common in the financial sector than in other industries. This study attempts to understand bankers’ percep...
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Main Authors: | Mohamed Bouteraa, Brahim Chekima, Ramayah Thurasamy, Saeed Awadh Bin-Nashwan, Meshari Al-Daihani, Abderrahmane Baddou, Mouad Sadallah, Rudy Ansar |
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Format: | Article |
Language: | English English |
Published: |
Elsevier B.V.
2024
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Subjects: | |
Online Access: | https://eprints.ums.edu.my/id/eprint/38917/1/ABSTRACT.pdf https://eprints.ums.edu.my/id/eprint/38917/2/FULL%20TEXT.pdf https://eprints.ums.edu.my/id/eprint/38917/ https://doi.org/10.1016/j.joitmc.2024.100216 |
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