Consumers’ Behavioural Intention to Use E-wallet During the Pandemic of Covid-19: Applying the Unified Theory of Acceptance and Use of Technology (UTAUT)

• Main Authors: Sharinah Puasa, Tan, Jia Le, Haneffa Muchlis Gazali, Nurjeehan Ayub
• Format: Article
• Language: English; English
• Published: Penerbit UMS 2021
• Subjects: HB1-3840 Economic theory. Demography; RA648.5-767 Epidemics. Epidemiology. Quarantine. Disinfection
• Online Access: https://eprints.ums.edu.my/id/eprint/33206/1/Consumers%E2%80%99%20Behavioural%20Intention%20to%20Use%20E-wallet%20During%20the%20Pandemic%20of%20Covid-19.pdf; https://eprints.ums.edu.my/id/eprint/33206/2/Consumers%E2%80%99%20Behavioural%20Intention%20to%20Use%20E-wallet%20During%20the%20Pandemic%20of%20Covid-191.pdf; https://eprints.ums.edu.my/id/eprint/33206/; https://jurcon.ums.edu.my/ojums/index.php/lbibf/article/view/2959

The new norm of living during the COVID-19 pandemic has changed the way consumers perceived e-wallet. This study aims to: (i) examine consumers’ behavioural intention level to use e-wallet during the COVID-19 pandemic; and (ii) applied the Unified Theory of Acceptance and Use of Technology (UTAUT) i...