The relationship between success of ISO 9000 implementation and organizational commitment : a case study at Universiti Malaysia Sabah

The education industry is undergoing rapid changes. The private sector has become a major player. Consequently, competition and quality have become key issues. The certification to ISO 9000 is one of the ways to project the quality of the offering. The implementation of ISO 9000 standards to educ...

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書目詳細資料
主要作者: Talib Abdullah Shani
格式: Thesis
語言:English
出版: 2006
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在線閱讀:https://eprints.ums.edu.my/id/eprint/19326/1/The%20relationship%20between%20success%20of%20ISO%209000%20.pdf
https://eprints.ums.edu.my/id/eprint/19326/
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