The suitability of technology, organization and environment (TOE) and socio technical system (STS) for assessing IT hardware support services (ITHS) model.
IT support services are the crucial part in daily business operation services in any organization. Special attention is needed, especially in managing users or client satisfaction when using the IT services to address the user's problem or request IT hardware issues. Service quality (SQ) dimens...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
IOP Publishing
2021
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/31723/1/The%20suitability%20of%20technology%20organization%20and%20environment.pdf http://umpir.ump.edu.my/id/eprint/31723/ https://doi.org/10.1088/1742-6596/1874/1/012040 |
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