Measuring the product quality of Malaysian herbal industry:a pilot study

• المؤلفون الرئيسيون: Rozita , Mokhtar, Mazita, Mokhtar, Muhammad Aiman , Zulkifli
• التنسيق: Conference or Workshop Item
• اللغة: English
• منشور في: 2017
• الموضوعات: HD28 Management. Industrial Management
• الوصول للمادة أونلاين: http://umpir.ump.edu.my/id/eprint/21047/1/Measuring%20the%20product%20quality%20of%20malaysian%20herbal%20industry-a%20pilot%20study.pdf; http://umpir.ump.edu.my/id/eprint/21047/

This pilot study applies a Theory of Quality Management (TQM) Underlying the Deming Management Method, by Anderson et al. (1994) in the field of herbal industries in Malaysia. As an effort to develop a flexible data collection tool, a questionnaire was developed to measure the outcomes of herbal pro...