Business Process Outsourcing Performance Evaluation: A Lean-Agile Framework and Its Empirical Validation
How do we know that a Business Process Outsourcing (BPO) company is performing well or not? The validation method of the hybrid constructs presented in this paper is fueled by the investigation on the empirical framework of such question. Cost and quality which are seen as key factors of measurement...
保存先:
主要な著者: | , , , |
---|---|
フォーマット: | Conference or Workshop Item |
言語: | English |
出版事項: |
ESB Business School
2016
|
主題: | |
オンライン・アクセス: | http://umpir.ump.edu.my/id/eprint/15565/1/fim-2016-samson-Business%20Process%20Outsourcing%20Performance%20Evaluation.pdf http://umpir.ump.edu.my/id/eprint/15565/ |
タグ: |
タグ追加
タグなし, このレコードへの初めてのタグを付けませんか!
|