Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat

• Main Authors: Zaharuzaman, Jamaluddin, Ahmad Mahir, Razali, Zainol, Mustafa, M. R., Abdul Hamid
• 格式: Article
• 语言: English
• 出版: Universiti Kebangsaan Malaysia 2016
• 主题: HD Industries. Land use. Labor
• 在线阅读: http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf; http://umpir.ump.edu.my/id/eprint/13990/; http://www.ukm.my/jsm/pdf_files/SM-PDF-45-6-2016/18%20Zaharuzaman.pdf

The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia. QMPs and performance were measured using the following six value indicators: Management commitment, training, process management,...