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Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat

The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia. QMPs and performance were measured using the following six value indicators: Management commitment, training, process management,...

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Bibliographic Details
Main Authors: Zaharuzaman, Jamaluddin, Ahmad Mahir, Razali, Zainol, Mustafa, M. R., Abdul Hamid
Format: Article
Language:English
Published: Universiti Kebangsaan Malaysia 2016
Subjects:
HD Industries. Land use. Labor
Online Access:http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf
http://umpir.ump.edu.my/id/eprint/13990/
http://www.ukm.my/jsm/pdf_files/SM-PDF-45-6-2016/18%20Zaharuzaman.pdf
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http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf
http://umpir.ump.edu.my/id/eprint/13990/
http://www.ukm.my/jsm/pdf_files/SM-PDF-45-6-2016/18%20Zaharuzaman.pdf

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