Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat

• المؤلفون الرئيسيون: Zaharuzaman, Jamaluddin, Ahmad Mahir, Razali, Zainol, Mustafa, M. R., Abdul Hamid
• التنسيق: مقال
• اللغة: English
• منشور في: Universiti Kebangsaan Malaysia 2016
• الموضوعات: HD Industries. Land use. Labor
• الوصول للمادة أونلاين: http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf; http://umpir.ump.edu.my/id/eprint/13990/; http://www.ukm.my/jsm/pdf_files/SM-PDF-45-6-2016/18%20Zaharuzaman.pdf

The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia. QMPs and performance were measured using the following six value indicators: Management commitment, training, process management,...