An analysis of service rendered by the Malaysian airport
The airport industry is currently changing rapidly. In the competitive market, airport service providers have to create themselves differently by meeting the needs of travelers better than the competitors. This is because travelers are an airport’s main customers and their first impression of airpor...
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| Main Authors: | , , , |
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| Format: | Non-Indexed Article |
| Published: |
Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan
2017
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| Online Access: | http://discol.umk.edu.my/id/eprint/8473/ http://fkp.umk.edu.my/JEB/download/9-v5i1.001.pdf |
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