The factors affecting customer satisfaction on food delivery apps in Kuala Lumpur, Malaysia

This study was conducted to examine the factors affecting customer satisfaction on food delivery apps in Kuala Lumpur, Malaysia. The independent variables of this study comprised effort expectancy, performance expectancy and social influence, whereas the dependent variable in this study was customer...

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Bibliographic Details
Main Authors: Chow Jia Sin, Kaiyisah Mohd Apandi, Muhammad Azizi Muhmad Ahsin, Nurul Aisyah Rasmadi
Format: Undergraduate Final Project Report
Language:English
Published: 2021
Online Access:http://discol.umk.edu.my/id/eprint/3875/1/H18_2021.pdf
http://discol.umk.edu.my/id/eprint/3875/
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