Student satisfaction towards quality service at Islamic banking in Malaysia

• Main Authors: Nik Muhammad Adam Baihaqi Abdul Aziz, Noor Syahirah Ghazali, Nor Atilah Asim, Nor Aziemah Che Ya
• Format: Undergraduate Final Project Report
• Language: English
• Published: 2022
• Online Access: http://discol.umk.edu.my/id/eprint/3627/1/Group%2014.pdf; http://discol.umk.edu.my/id/eprint/3627/

In summary the results of this study have proven that there is a positive relationship between service quality and student satisfaction in five variables studied although only two have been proven to be significant namely tangible and reliability. The practitioners can make use of these three variab...