Customer satisfaction on Bank Islam services among UUM students

• Main Authors: Vellasamy @ Veluraj, Baalaambika, Ab Manah, Noor Azimah, Abd Aziz, Siti Nursaratul Massitah, Abdul Razhim, Qamarul, Yong, Jolene, Othman, Abdul Aziz
• Format: Conference or Workshop Item
• Language: English
• Published: 2017
• Subjects: HF Commerce
• Online Access: http://repo.uum.edu.my/22688/1/STML%E2%80%93Go%20Green%202016%20887%20895.pdf; http://repo.uum.edu.my/22688/; http://stmlportal.net/stmlgogreen2016/pdf/p887.pdf

Bank Islam is one of the major banks that provide banking transaction and ATM services for users’ convenience in UUM.In view of the changing in policy lately, some of the services had caused confusions among many users, especially students. Thus, it is highly critical that a study that investigates...