An analysis of English oral communication apprehension among administrative staff in a Malaysian public university.

• Main Author: Mohd Zulfadli Mat Husin
• Format: UMK Etheses
• Language: English
• Published: 2022
• Online Access: http://discol.umk.edu.my/id/eprint/10783/1/MOHD%20ZULFADLI%20MAT%20HUSIN.pdf; http://discol.umk.edu.my/id/eprint/10783/

English oral communication at the workplace is an essential skill to master among Malaysian public university administrative staff. Research shows that the expectation of mastering the skill can lead to a concept in anxiety known as communication apprehension. Comprehensive studies have covered Engl...