A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
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my.um.stud.22972014-10-12T03:55:14Z A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer K. S. Gopala Iyer, Subramaniam HD Industries. Land use. Labor 1998 Thesis NonPeerReviewed application/pdf http://studentsrepo.um.edu.my/2297/1/PENDAHULUAN.pdf application/pdf http://studentsrepo.um.edu.my/2297/2/ABSTRAK.pdf application/pdf http://studentsrepo.um.edu.my/2297/3/KANDUNGAN.pdf application/pdf http://studentsrepo.um.edu.my/2297/4/BAB_1.pdf application/pdf http://studentsrepo.um.edu.my/2297/5/BAB_2.pdf application/pdf http://studentsrepo.um.edu.my/2297/6/BAB_3.pdf application/pdf http://studentsrepo.um.edu.my/2297/7/BAB_4.pdf application/pdf http://studentsrepo.um.edu.my/2297/8/BAB_5.pdf application/pdf http://studentsrepo.um.edu.my/2297/9/BIBLIOGRAFI.pdf application/pdf http://studentsrepo.um.edu.my/2297/10/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A TQM approach on the measurement of customer satisfaction for users of cellular telephones"{245} K. S. Gopala Iyer, Subramaniam (1998) A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer. Masters thesis, Universiti Malaya. http://studentsrepo.um.edu.my/2297/ |
| institution |
Universiti Malaya |
| building |
UM Library |
| collection |
Institutional Repository |
| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Malaya |
| content_source |
UM Student Repository |
| url_provider |
http://studentsrepo.um.edu.my/ |
| topic |
HD Industries. Land use. Labor |
| spellingShingle |
HD Industries. Land use. Labor K. S. Gopala Iyer, Subramaniam A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| format |
Thesis |
| author |
K. S. Gopala Iyer, Subramaniam |
| author_facet |
K. S. Gopala Iyer, Subramaniam |
| author_sort |
K. S. Gopala Iyer, Subramaniam |
| title |
A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_short |
A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_full |
A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_fullStr |
A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_full_unstemmed |
A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer |
| title_sort |
tqm approach on the measurement of customer satisfaction for users of cellular telephones / subramaniam a/l k.s. gopala iyer |
| publishDate |
1998 |
| url |
http://studentsrepo.um.edu.my/2297/1/PENDAHULUAN.pdf http://studentsrepo.um.edu.my/2297/2/ABSTRAK.pdf http://studentsrepo.um.edu.my/2297/3/KANDUNGAN.pdf http://studentsrepo.um.edu.my/2297/4/BAB_1.pdf http://studentsrepo.um.edu.my/2297/5/BAB_2.pdf http://studentsrepo.um.edu.my/2297/6/BAB_3.pdf http://studentsrepo.um.edu.my/2297/7/BAB_4.pdf http://studentsrepo.um.edu.my/2297/8/BAB_5.pdf http://studentsrepo.um.edu.my/2297/9/BIBLIOGRAFI.pdf http://studentsrepo.um.edu.my/2297/10/LAMPIRAN.pdf http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="A TQM approach on the measurement of customer satisfaction for users of cellular telephones"{245} http://studentsrepo.um.edu.my/2297/ |
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1738505439076679680 |
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13.18916 |