Communication strategies in ELF interactions in the hospitality and tourism industry in Thailand / Aonrumpa Thongphut
English is used as a lingua franca (ELF) in many highly heterogenous hospitality and tourism (HT) settings worldwide. Hybridity and fluidity of the language, multiculturalism, and speakers’ varied language proficiency levels might make international HT communication challenging. This study investiga...
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| Format: | Thesis |
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2023
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| Online Access: | http://studentsrepo.um.edu.my/15262/2/Aounrumpa.pdf http://studentsrepo.um.edu.my/15262/1/Aonrumpa_Thongphut.pdf http://studentsrepo.um.edu.my/15262/ |
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