The process of decentralization through mobile instant messaging (MIM): a case study of event management in an organization

• Main Authors: Ahmad, Nur Syazwani, Bahri, Shamshul, Fauzi, Ali
• Format: Article
• Published: Emerald Publishing 2022
• Subjects: Business cycles. Economic fluctuations
• Online Access: http://eprints.um.edu.my/43901/

Purpose: This study aims to explore how the use of mobile instant messaging (MIM) in an organization has led to the decentralization of authority. Design/methodology/approach: To achieve this aim, a study was conducted on a case site that had used MIM extensively to manage an event. Findings: This s...