The process of decentralization through mobile instant messaging (MIM): a case study of event management in an organization
Purpose: This study aims to explore how the use of mobile instant messaging (MIM) in an organization has led to the decentralization of authority. Design/methodology/approach: To achieve this aim, a study was conducted on a case site that had used MIM extensively to manage an event. Findings: This s...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Emerald Publishing
2022
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/43901/ |
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