The role of initiative climate as a resource caravan passageway in developing proactive service performance

Purpose: The study aims to examine the role of initiative climate as a resource caravan passageway in engaging employees and developing a proactive frontline service workforce to identify the mechanisms whereby scarce resources efficiently yielding the desired outcomes can help organizations improve...

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Bibliographic Details
Main Authors: Aslam, Muhammad Zia, Fateh, Adnan, Omar, Safiah, Mohd Nor, Mohammad Nazri
Format: Article
Published: Emerald Publishing 2022
Subjects:
Online Access:http://eprints.um.edu.my/43713/
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