Enhancing performance through total quality management in the pharmaceutical manufacturing industry of Pakistan

• Main Authors: Najmi, A., Ahmed, W., Uddin, S., Mohamad Zailani, Suhaiza Hanim
• Format: Article
• Published: Inderscience Publishers 2021
• Subjects: H Social Sciences (General); Business cycles. Economic fluctuations
• Online Access: http://eprints.um.edu.my/35711/; https://www.scopus.com/inward/record.uri?eid=2-s2.0-85106893231&doi=10.1504%2fIJPQM.2021.115256&partnerID=40&md5=f586640cad6c7ecabd3693e31c49986e

The study is focused on the evaluation of total quality management (TQM) in the pharmaceutical companies of Pakistan and the effect that it produces. After thorough literature review, seven hypotheses were postulated comprising of nine variables encompassing TQM elements. A survey-based quantitative...