An examination of street-level bureaucrats' discretion and the moderating role of supervisory support: Evidence from the field

• المؤلفون الرئيسيون: Hassan, Mohammed Salah, Ariffin, Raja Noriza Raja, Mansor, Norma, Al Halbusi, Hussam
• التنسيق: مقال
• منشور في: MDPI 2021
• الموضوعات: Business
• الوصول للمادة أونلاين: http://eprints.um.edu.my/34810/

This study aims to provide a deeper understanding of the relationship between the discretion of street-level bureaucrats and their willingness to implement as well as between discretion and client meaningfulness by testing street-level bureaucrat theory in a different context. The effect of discreti...