Does patient empowerment matter in building loyalty?

• Main Authors: Mohd-Any, Amrul Asraf, Sundramohana, Meenatharisni, Sarker, Moniruzzaman
• 格式: Article
• 出版: Wiley 2022
• 主題: Business cycles. Economic fluctuations; HJ Public Finance
• 在線閱讀: http://eprints.um.edu.my/33815/

Patient empowerment is becoming an essential tool for improving patient-doctor relationships in the healthcare sector. Past research on empowerment within this sector has focused primarily on hospital staff such as nurses and practitioners, whereas very few studies have focused on patients. Moreover...