Does patient empowerment matter in building loyalty?
Patient empowerment is becoming an essential tool for improving patient–doctor relationships in the healthcare sector. Past research on empowerment within this sector has focused primarily on hospital staff such as nurses and practitioners, whereas very few studies have focused on patients. Moreove...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2021
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| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/1838/1/Moniruzzaman%202021%20patient%20empowerment.pdf http://eprints.sunway.edu.my/1838/ http://doi.org/10.1111/ijcs.12718 |
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