Research on benchmarking in higher education: An overview
Benchmarking has proved to be an effective method for identifying the best practices and improving the quality and processes in an organization. The technique has been used widely in business and industry for couple of decades, and within a decade the concept has been broadly embraced and applied in...
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2007
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| Online Access: | http://eprints.um.edu.my/2234/1/RESEARCH_ON_BENCHMARKING.pdf http://eprints.um.edu.my/2234/ |
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