Predicting Muslim medical tourists' satisfaction with Malaysian Islamic friendly hospitals
This paper examines the factors affecting the Muslim medical tourists' satisfaction, and the role of their attitudes in shaping their clinical experience based on the expectation-disconfirmation paradigm. Data from a survey of 243 Muslim medical tourists who had received treatment from Malaysia...
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| Main Authors: | , , , , |
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| Format: | Article |
| Published: |
Elsevier
2016
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/18710/ http://dx.doi.org/10.1016/j.tourman.2016.05.009 |
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