The effects of customer accountability and knowledge sharing on voluntary organizations’ (VOs) effectiveness

Purpose: This study aims to examine how the relationship between customer accountability and voluntary organizations’ effectiveness is mediated by knowledge sharing. Design/methodology/approach: Using a cross-sectional survey and a structured questionnaire, data were collected from 349 employees of...

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Bibliographic Details
Main Authors: Mohd Noor, N.H., Siti Hajar, A.B.A., Idris, M.A.
Format: Article
Published: Emerald 2017
Subjects:
Online Access:http://eprints.um.edu.my/17670/
http://dx.doi.org/10.1108/IJOA-08-2015-0893
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