The effects of customer accountability and knowledge sharing on voluntary organizations’ (VOs) effectiveness
Purpose: This study aims to examine how the relationship between customer accountability and voluntary organizations’ effectiveness is mediated by knowledge sharing. Design/methodology/approach: Using a cross-sectional survey and a structured questionnaire, data were collected from 349 employees of...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Emerald
2017
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/17670/ http://dx.doi.org/10.1108/IJOA-08-2015-0893 |
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