Where Malay politeness is not apparent: A study of front counter staff interactions in Malaysian public hospitals
Although we know that stereotyping is not an accurate way to appreciate human beings, nevertheless, it is still used as a means to assess human behavior and consequently, misconceptions occur. One of the dominant groups living in Malaysia is the Malays who are often perceived more positively than...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://eprints.um.edu.my/11145/1/Pages_from_Where_Malay_Politeness.pdf http://eprints.um.edu.my/11145/ |
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