Investigating the customer’s intention to utilize service robots in restaurants: the moderating role of age generation / Nur Amerah Nabihah Mohd Nazri, Noradzhar Baba and Norhidayah Abdullah

• Main Authors: Mohd Nazri, Nur Amerah Nabihah, Baba, Noradzhar, Abdullah, Norhidayah
• Format: Article
• Language: English
• Published: Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2024
• Subjects: Technological innovations. Technology; Robotics. Robots. Manipulators (Mechanism)
• Online Access: https://ir.uitm.edu.my/id/eprint/97633/1/97633.pdf; https://ir.uitm.edu.my/id/eprint/97633/; https://www.jthca.org/

This study aims to investigate the utilization and intention to employ robot service by customers in the restaurant industry. Business enterprises and scholars will persist in examining and modifying their methodologies to effectively incorporate and gain customer acceptance of robotic services with...