A qualitative inquiry on the effects of COVID-19 pandemic on hospitality industry in Malaysia / Nur Hidayah Che Ahmat ... [et al.]

• Main Authors: Che Ahmat, Nur Hidayah, Wan Ismail, Wan Rusni, Ramli, Rafidah Aida, Rahamat, Syafiqah
• Format: Article
• Language: English
• Published: Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2023
• Subjects: Communicable diseases and public health
• Online Access: https://ir.uitm.edu.my/id/eprint/94912/1/94912.pdf; https://ir.uitm.edu.my/id/eprint/94912/; https://www.jthca.org/

The COVID-19 pandemic grievously hit the Malaysian hospitality industry; hence, the government implemented various restriction orders and preventative measures, which impacted business operations. This paper describes the challenges hospitality managers face during the early phase of COVID-19 in Mal...