Airline services/operations recovery through crisis management: a case study of the 1997 haze incident in Malaysia / Azzuah Harun
Crisis! The mere mention of the word evokes visions of unspeakable affliction and suffering. It seems as if you cannot pick up a newspaper, magazine without reading about a crisis somewhere. Television and movies capitalize on crisis. Yet by developing and implementing an emergency / crisis manageme...
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| Format: | Student Project |
| Language: | English |
| Published: |
1997
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| Online Access: | https://ir.uitm.edu.my/id/eprint/93794/1/93794.PDF https://ir.uitm.edu.my/id/eprint/93794/ |
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