Library service quality survey for Pustaka Miri / Voon Boo Ho ... [et al.]

A systematic evaluation of service providers is essential in ensuring effective policymaking and operations management. The continuous as well as comprehensive understanding and monitoring-ofstrategic domain, such-as service quality, is essential since service providers such as libraries should perf...

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Bibliographic Details
Main Authors: Voon, Boo Ho, Sabil, Hayati, Moss, Izaruddin, Samsudin, Ahmad
Format: Research Reports
Language:English
Published: 2008
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/90656/1/90656.pdf
https://ir.uitm.edu.my/id/eprint/90656/
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