Measuring service quality and performance towards customers' perceptions: a study on parents' perception of public school in Kuching division / Abdul Aziz Ahmad

• Main Author: Ahmad, Abdul Aziz
• Format: Student Project
• Language: English
• Published: 2010
• Subjects: H Social Sciences (General); Research
• Online Access: https://ir.uitm.edu.my/id/eprint/87434/1/87434.pdf; https://ir.uitm.edu.my/id/eprint/87434/

This study explores and describes the perceptions and expectations of Kuchingities parents concerning reliability and effectiveness of education provided by public school in Kuching, Sarawak. The study will specifically focus on parents and students of Kuching division. This paper will look into are...